At Jungle Vilas Resort, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a booking, or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Address
Government-issued ID details (as required by law during check-in)
Payment and billing details
Non-Personal Information
IP address
Browser type
Device information
Pages visited and time spent on our website
2. How We Use Your Information
We use the collected information to:
Process room bookings and reservations
Confirm check-in and check-out
Provide customer support and respond to inquiries
Improve our services and guest experience
Send booking confirmations, updates, or promotional offers (only if opted-in)
Comply with legal and regulatory requirements
3. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share your information only in the following cases:
With trusted service providers (payment gateways, booking platforms)
To comply with legal obligations or government authorities
To protect the rights, safety, and property of Jungle Vilas Resort
4. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online data transmission or storage system can be guaranteed to be 100% secure.
5. Cookies and Tracking Technologies
Our website may use cookies to:
Enhance user experience
Analyze website traffic
Remember user preferences
You can disable cookies through your browser settings if you prefer.
6. Third-Party Links
Our website may contain links to third-party websites or booking platforms. We are not responsible for the privacy practices or content of those external sites.
7. Your Rights
You have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Opt out of promotional communications
8. Children’s Privacy
Jungle Vilas Resort does not knowingly collect personal information from children under the age of 18. If such information is discovered, it will be deleted immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Jungle Vilas Resort
📧 Email: info@junglevilas.com